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Virus problems have computer isolated.

loboloco

loboloco

Well-known member
Ok, weird one here.
A friend of my wife has a computer so infested that windows has gone into safe mode. This is preventing me from directly downloading anti virus software. Is there an anti virus I can download thru my computer onto a disk and then upload into hers?
AVG is on her computer in trial mode and identifies 47 threats.

Among them are:
Keylogger.isnake.PRO
Backdoor.POISON.BQA
Trojan.Injector.BZ
Email-Worm.Zhelatin
Spyware.BANKER.ID
VIRTUMDNDE

She is also getting attacks from the following IP's:
126.18.51.2
174.229.82.171
 
Sounds like her AVG was not working for her, I wonder if it found them why it didn't fix them?
I would download the antivirus of you choice's setup pgm and load it onto CD and then go into safe mode w/ cd support and try to install it that way.

Years ago fdisk used to be a good low level anti virus for predicaments just like this. You would have to have fdisk on a floppy with dos and then boot to dos and run the fdisk pgm. I have not looked for it for years but it sure worked great when I needed it.
 
Safe mode with networking should allow you to install Malwarebytes anti malware and run it. Just do a search for mbam and get the free version.
 
Doc said:
Sounds like her AVG was not working for her, I wonder if it found them why it didn't fix them?
I would download the antivirus of you choice's setup pgm and load it onto CD and then go into safe mode w/ cd support and try to install it that way.

Years ago fdisk used to be a good low level anti virus for predicaments just like this. You would have to have fdisk on a floppy with dos and then boot to dos and run the fdisk pgm. I have not looked for it for years but it sure worked great when I needed it.
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Trial version only locates. to fix the problems you have to pay. Don't think she would mind now, but the damn thing won't link up.
 
Try going to www.malwarebytes.org and get their product (freebie download for personal use here http://download.cnet.com/Malwarebyt...4572.html?part=dl-10804572&subj=dl&tag=button) and scan your system, if it finds anything it'll tell you and gives you the option to remove it. Make sure your antivirus/antimalware software is current. Oh and also go here http://onecare.live.com/site/en-us/default.htm for a full service scan of your computer, its also free and does several things. If you have Windows 7 or Vista then go here http://onecare.live.com/site/en-us/center/whatsnew.htm
 
Bamby said:
Try going to www.malwarebytes.org and get their product (freebie download for personal use here http://download.cnet.com/Malwarebyt...4572.html?part=dl-10804572&subj=dl&tag=button) and scan your system, if it finds anything it'll tell you and gives you the option to remove it. Make sure your antivirus/antimalware software is current. Oh and also go here http://onecare.live.com/site/en-us/default.htm for a full service scan of your computer, its also free and does several things. If you have Windows 7 or Vista then go here http://onecare.live.com/site/en-us/center/whatsnew.htm
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Because of the virus, cannot connect to malwarebytes. The problem was she didn't have any anti-virus that was current.
Oh, and the flipping piece of junk doesn;t have a cd reader. Trying to get my hands on a flash drive now.
I have an external CD drive, but the infected computer doesn't want to take it.
 
Are you sure Free AVG does not fix? I use AVG among others and I think it fixes the problem,. May be wrong.
 
If the puter is infected allready it will most likelly block any attempt of you downloading any thing to remove it , BUT if you can operate in safemode with networking you should be able to download this http://free.antivirus.com/hijackthis/

It may or may not remove it but it will give you a reading that you can copy & paste in any helpfull message forums like this & these folks are the puter fixing experts http://www.bleepingcomputer.com/forums/forum103.html

Join that forum ( its free ) & be as specific with the problem you have & they can walk you through the steps to fix it . If it can be brought back to life they can do it & it wont cost a dime , period . Best of luck . :wink:
 
Guys, thanks for the help.
This is what I wound up doing, it was a little funky but it seems to be working.

I got a flash drive, installed Avast and Malware to the flash, then copied files to the infected computer, did an install, then restart. Avast is currently doing a start-up scan and so far I have eliminated 5 infected files.
AVG gave a count of 57 infected, but because it was a time expired trial wouldn't clean them.
some of these viruses I've never heard of even.
9 infected files eliminated in the time I took to type this.
Oh, FYI, these ACER mini notebooks are a pain in the rear to work on.
 
Please keep us updated.

My Son's computer has that BANKER crap and it won't fire up beyond Safe Mode either.
 
bczoom said:
Please keep us updated.

My Son's computer has that BANKER crap and it won't fire up beyond Safe Mode either.
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My biggest problem is that the AVG software is going in and blocking every damn thing it can. I am beginning to believe AVG is the biggest problem on the computer.
 
loboloco said:
My biggest problem is that the AVG software is going in and blocking every damn thing it can. I am beginning to believe AVG is the biggest problem on the computer.
Click to expand...


Lobo can you go to the control panel , Add/Remove programs ? If so just find AVG & uninstall it . Thats what I had to do before I could even install avast a couple of years ago . Or are you locked out of everything ? :unsure:
 
I had AVG for years. Recently though, it started giving me problems blocking everything I tried to do. I got rid of it and went with avast. Laptop's been running smooth ever since.
 
That's why I stopped with AVG years ago.
It became a pain in the ass to have the constant pop ups asking for approval for every single thing.
 
Cowboy said:
Lobo can you go to the control panel , Add/Remove programs ? If so just find AVG & uninstall it . Thats what I had to do before I could even install avast a couple of years ago . Or are you locked out of everything ? :unsure:
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Cowboy, for some reason, I had to go directly to the program files to uninstall, CP wouldn't even show AVG. A real pain in the butt. Currently doing my third boot scan and still getting crap popping up. A couple of the things on here even attack Avast.
 
I have good luck with Revo uninstaller to dump stuff that does not want to go away. Worst thing to uninstall is Norton.
 
loboloco said:
Cowboy, for some reason, I had to go directly to the program files to uninstall, CP wouldn't even show AVG. A real pain in the butt. Currently doing my third boot scan and still getting crap popping up. A couple of the things on here even attack Avast.
Click to expand...
Yep thats a bummer Lobo , Have you looked at the task manager yet to see what processes are running ? Hit CTRL/ALT/DELETE keys all at the same time to open TM in case you didn't know.

Might be able to see the suspicious one in there & chose to end task on the one you think might be causing the problem's . Just a thought . :unsure:
 
I have been trying to get into the program settings to adjust the access compatibilities, but that whole section is locked out. I hate to say it, but this may be entirely beyond me with the equipment I have on hand.
 
Cowboy said:
Yep thats a bummer Lobo , Have you looked at the task manager yet to see what processes are running ? Hit CTRL/ALT/DELETE keys all at the same time to open TM in case you didn't know.

Might be able to see the suspicious one in there & chose to end task on the one you think might be causing the problem's . Just a thought . :unsure:
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That's how I managed to shut AVG off several times. There is actually so much crap on there, that without a list of what should be there, it's almost impossible to tell what shouldn't be there. Running a boot check right now, slowly seem to be winnowing most of it out, but not sure with my limited diagnostics I will be able to get it all. Maybe I can get enough shook loose she can at least get on line and let somebody remote access.
 
I'm willing to bet you're registry is corrupted. Either you can try to figure that out (it is possible -- even I did it once), or just back up the data you want to save on a flash drive, then nuke it back to the factory default.
 
If you know when it was infected you might be able to go to System restore & restore it to a date before it was infected . 50/50 chance of getting in there probablly though . :wink:
 
jpr62902 said:
I'm willing to bet you're registry is corrupted. Either you can try to figure that out (it is possible -- even I did it once), or just back up the data you want to save on a flash drive, then nuke it back to the factory default.
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That's entirely possible jpr, some of these are showing up in win32 files and that has got me worried.
 
From what I am reading off this piece ofjunk, the system itself is now infected. I am afraid that if I go any further I am going to seriously screw the thing up. If it was mine I would go ahead, wipe and reload, but it's not mine.
 
loboloco said:
From what I am reading off this piece ofjunk, the system itself is now infected. I am afraid that if I go any further I am going to seriously screw the thing up. If it was mine I would go ahead, wipe and reload, but it's not mine.
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Yer more then likelly right Lobo , as JPR mentioned if it changed the registry settings it perty much can override any attempt to get rid of it at least thats my understanding . not knowing if there is anything important to be lost I would be afraid to mess with anyone elses either . Might be time to take it to an expert & see what can be saved . :unsure:
 
loboloco said:
From what I am reading off this piece ofjunk, the system itself is now infected. I am afraid that if I go any further I am going to seriously screw the thing up. If it was mine I would go ahead, wipe and reload, but it's not mine.
Click to expand...

Boot up in safe mode, but turn off the wireless card. Open the registry editor. Look for suspicious looking stuff. Heck, you can probably do it in task manager, too. Then use your good computer to search for the fixes.
 
I'm having the same issues as lobo.

System files are corrupted (e.g. wininit.exe, explorer.exe). Anti-virus can't quarantine as they're system files, can't repair since they're open.

I'm now in safe mode, repair options. The last 2 options are to restore (from the backup device that's warming up as I just brought it in from the shop) or restore to factory default. I'll do them in that order.
 
I cleaned 48 viruses, but there were three showing down in the actual operating system. At that point in time I elected to bail. If I had a good set of sysmin tools I would have tried it, but with just what I have anymore, not worth the hassle.
 
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