I would agree with Don as well. 20 years ago I worked my way through college as an automotive tech and would have been fired if I sent something out the door with this level of workmanship. Now, I sit behind a desk an manage network engineers. I don't have the time or equipment to do this myself which is why I looked for a professional shop. That being said, I am finding loose nuts on the hubs where they fixed the brakes, air duct wasn't screwed down after they put in the master cylinder and has a hole rubbed in it from the variator. I understand that this snowcat is over 40 years old and granted may have some quirks and most likely will be expensive to fix/maintain.
Don't get me started on the trailer I bought from them. Hooked it up to my truck and started to pull out of the garage and the trailer brakes were locked. Two guys came out and insisted they wired it correctly. We stood outside in 7 degree weather looking at each other blankly for several minutes until I suggested that they should fix the wiring in which the response was. "I will have to ask my boss". Two hours later I finally left with the brakes at least working and running lights.
Considering all this. I want to give them a chance to explain their side. I have drafted a letter of my concerns and after the 5th draft (removed most of the swearing) my wife is editing the final. If I miscommunicated my instructions then I will live with that. However, from the emails exchanges I have and the $$$ we paid I believe the level of service should have been higher.
I am grateful for the advice on these forums and hopefully, I can get the tracks fixed. I noticed the washer is missing that sits infront of the nut on the LR track adjustment. Nut is digging into the stop plate and I can't adjust the tracks at this point. RR washer is there. I will have to remove the tracks to put a washer on the adjustment screw. Just a few things from a large list of easily fixable but overlooked items.