JEV
Mr. Congeniality
I too have a whole house surge protector. It's from Square D, so it's definitely not a cheapo unit. Still, with my DeepWater electronics monitoring system, all sorts of spikes and lows are allowed by the whole house unit. I think it only takes about 127 volts to kill the transformer in a Keurig, and that does not trip my whole house unit. My generator power is much more stable than the power from the power company. For whatever reason, it's the transformers in the Keurig machines that kill them. I know it sounds totally out of line, but put a small protector just on a Keurig and I'd bet you too will have them last.
If I would have been told as much when I first bought one, I wouldn't be nearly as upset with them. I can't tell you how many times the little surge protector has been tripped on my Keurig when I'd not noticed any power fluctuations. So far, each time I've reset the protector the Keurig has come back to life without problems. IMHO, they need to change transformer vendors, but I doubt they have. It would greatly help their reputation!
So they want me to own a product that the manufacturer ADMITS is defective, and have to spend additional money for a piece of equipment to protect their inferior component? What a scam!
Some folks finally got pissed off enough that they got a class action lawsuit against Green Mountain, Keurig & Starbucks.
http://www.newsinferno.com/green-mountain-keurig-sued-for-defective-brewers/