Who makes "Mr. Heater"? This could be the same type of situation that burned me. I bought a chinese knockoff 40k btu heater from TSC that was not supported with parts or service. That is why, in my new shop, I put in the 42k "Hot Dawg" heater made by Modine. A high quality product that is supported.
I investigated this product pretty well before purchase, their reviews are overwhelmingly positive ..............
About the Company:
Mr. Heater's mission is to sell quality heaters backed by legendary service! The Mr.Heater name is known and trusted by millions of people for specialized products to meet their comfort needs where they live, work and play. This trust has been earned through years of hard work and integrity.
Mr. Heater's parent company, Enerco Group Inc., is a Cleveland, Ohio company. The business began as a side business venture for a large manufacturer of plastic extrusion equipment. At the time, Al Haire was an outside sales representative for Enerco's overhead radiant heaters. He saw great potential in the business, and when the original owners decided to spin off the Enerco business in 1982, Al bought the company.
In 1986 Enerco launched Mr.Heater to bring portable radiant heaters to the consumer markets. Over the next 20 years the Mr.Heater product line has grown to be one of the most complete in the industry. The business grew… but we have never drifted from our roots and values.
Today about 100 people work in our modern headquarters facility. This 150,000 square foot facility is our primary manufacturing and distribution center, and also houses our business offices and our engineering and quality departments.
Mr. Heater also selectively imports products from Europe and Asia to meet our customers' needs. All of these products are designed in Cleveland and inspected to meet our requirements and quality standards.
In addition to product innovation and quality manufacturing, Mr. Heater has built a reputation on after-sale support and sincere customer service. Every customer phone call and e-mail we receive is answered by a trained employee. From choosing a product, to maintenance procedures and parts… our team is here to support the people who support us!
Our products are available at many major retailers, plus local retailers and many alternative channels including catalogues and on-line retailers.
EGI's other businesses are…
- Heatstar by Enerco, which sells jobsite, commercial, and residential heating products to the professional market through leading distributors. (www.heatstarbyenerco.com)
- Enerco Technical Products, which provides custom engineered burners and heating systems for industrial processes and food service equipment. (www.enercotechnicalproducts.com)
When we get it right (or if we might have disappointed you) please
contact us to let us know how we are doing.