Kioti responded to my following post..........sent 6/7/06
From a current owner of a DK45s! Would you please address the KL120 and KL130 loader problems (cross member cracking) that many of my friends are experiencing! It would do Kioti well to acknowledge the problem to current owners of these products and address it ASAP. Besides potentially becoming a public relations problem to Kioti due to the internet traffic on the subject, it could potentially become a safety issue. Please make me proud to be a member of the Kioti family!
Sincerely,
Greg Mallory
The response I received today from Kioti............................
Mr. Mallory,
I received your website inquiry regarding the KL120 and KL130 loader cracking issue. KIOTI has acknowledged this problem to our dealers. At this time however, we are performing extensive tests and gathering factual information about the cracking. Once we have determined a resolution to this issue we will release the information to end users who own these model loaders and our registered in our data base. Our primary goal is to stand behind our products and take care of our customers who own them. Thank you for your inquiry and concern on this issue.
Best Regards,
Stephanie Denton
Customer Relations
Executive Department
P: (919) 374-5073
F: (919) 374-5005
KIOTI
From a current owner of a DK45s! Would you please address the KL120 and KL130 loader problems (cross member cracking) that many of my friends are experiencing! It would do Kioti well to acknowledge the problem to current owners of these products and address it ASAP. Besides potentially becoming a public relations problem to Kioti due to the internet traffic on the subject, it could potentially become a safety issue. Please make me proud to be a member of the Kioti family!
Sincerely,
Greg Mallory
The response I received today from Kioti............................
Mr. Mallory,
I received your website inquiry regarding the KL120 and KL130 loader cracking issue. KIOTI has acknowledged this problem to our dealers. At this time however, we are performing extensive tests and gathering factual information about the cracking. Once we have determined a resolution to this issue we will release the information to end users who own these model loaders and our registered in our data base. Our primary goal is to stand behind our products and take care of our customers who own them. Thank you for your inquiry and concern on this issue.
Best Regards,
Stephanie Denton
Customer Relations
Executive Department
P: (919) 374-5073
F: (919) 374-5005
KIOTI